We understand each arrangement delivered represents you and your feelings. That's why we focus on quality craftsmanship and client-focused service. Every order is given our personal attention, and we at KPF feel an obligation to give complete satisfaction. Whether your order is for Manhattan or the world beyond, please let us know immediately if you disappointed in any way with your order, and we will make it right.
What You Buy is What You Get
You don’t want any unpleasant surprises when you’re sending flowers that represent you. Our clients frequently comment not only that the flowers were beautiful but that they were just what they envisioned. When you order a design noted with the “What you buy is what you get”, that’s exactly what will happen. It is our promise to contact you before any changes are made to confirm your are comfortable with our quality suggestions. You can trust the flower design you order is what your recipient will receive.